SMS order intake for B2B wholesale distribution
Your business customers place orders by texting. No app to install, no portal login. Built for distributors and their commercial customers.
- Toll-free
- SMS infrastructure
- Catalog
- matched intake
- Direct
- to your OMS
How it works
Three steps from enrollment to order delivery.
- Step 1
Enroll customers
Authorized representatives at distributor businesses enroll their commercial customers' phone numbers through a secure web portal with explicit consent attestation.
- Step 2
Customers text orders
Business customers send natural-language order requests by SMS to a dedicated toll-free number.
- Step 3
Orders flow into your system
Orders are parsed against the customer's catalog, confirmed via SMS, and submitted directly into the distributor's existing order management system.
Built for non-regulated B2B distribution
Catchwerks serves wholesale distributors across these categories:
- Foodservice and food distribution
- Restaurant equipment and smallwares
- Janitorial and cleaning supplies
- Industrial supply and MRO (maintenance, repair, operations)
- Automotive parts and supplies
- Office supplies and equipment
- Packaging and disposables
- Paper and chemical distribution
Sample messages
Example exchanges between Catchwerks and a business customer.
Enrollment confirmation
From Catchwerks
Customer texts an order
From Business customer
Order confirmation request
From Catchwerks
- 10 cs Paper Plates White 9in - $24.99/cs
- 5 cs Foam Cups 16oz - $18.49/cs
Subtotal: $342.35
Reply YES to submit, CANCEL to discard.
Order confirmed
From Catchwerks